Amazon India Customer Care

Amazon India Customer Care Toll-Free No, eMail (Contact Us 24×7)


Welcome to Amazon India Customer Care Website, Here you will find all the contact details of Amazon customer care. Check Toll-Free Number, eMail ID and Address of Amazon Customer Support Team. If you use Amazon then you should bookmark this website for future help. You can contact us 24×7 365 days via the following methods. There are chances that you might need to replace your purchased item or ask for a refund if it is under warranty. There might also be many other reasons due to which you might feel the need to contact Amazon customer service. In that case, you need to know some of the details such as phone numbers, the address of the head office, email ids, etc. Thus here we are, with the list of all the details which you might need to contact Amazon Customer Care. Amazon Great Indian Sale 2018: Prepare For Sale Madness.

Amazon India Customer Care Number

Some of the numbers of Amazon which you can dial 24×7 are the following.

Amazon Store Customer Care Number: 1800 102 2055

Amazon Toll-Free Number: 1800 102 2055 Amazon Customer Care Phone Number: 1800 3000 9009

   Other Important Pages

Amazon Customer Support eMail IDs

Email Id’s related to Amazon are the following. Amazon India Customer Care E-mail Id : [email protected]

Registered Office Address of Amazon India

Amazon development center

World Trade Centre, Brigade Gateway Campus, Dr Rajkumar Road, Malleshwaram West, Bengaluru, Karnataka

Amazon development center

Taurus Building, Bagmane Constellation Business Park, Doddanekundi, Bengaluru, Ferns City, Doddanekkundi, Bengaluru, Karnataka
Official Help Centre: You can visit the Help Centre of Amazon from ‘’ this link. Here, you will find all the answers to FAQs related to Orders, Payment, Shopping, Wallet, Cancellations, and Returns, etc. You will also find the answers to some general questions about Amazon.

Why is There No Online Chat Option?

Here’s Why

There are some e-commerce websites which offer online chat option. Using this feature, you can chat with an executive of that company and clear all your doubt and difficulties. But, this feature is missing in Amazon. You can either call the numbers provided above or request a callback or email them. You can expect a callback within 10 minutes and a reply to your email within 24 hours.

Some people prefer online chat option since it is easier to maintain a record of it and get everything done all at once. In calling option, it is difficult to keep a record and emailing takes a considerable amount of time.

How to Contact Amazon India Customer Care from the Website

amazon customer care

  • Step 2 : Here you will need to log into your Amazon Account.

amazon customer care

  • Step 3 : Now select your Order you want to Inquire about.
  • Step 4 : Once you select the order, you will see three different options on your screen. Namely, ‘Call me back,‘ ‘Call us,’ and ‘Email us.’ Select the option suitable for you and you will soon be in contact with Amazon Customer Care.

Ways In Which Amazon India Customer Care Can Help You

1. You can track your order once you have placed it. The location of your package is constantly updated till it finally reaches you. Also, you can know the estimated delivery date and time of your order.
2. If you are unsatisfied with your order and wish to return it, you can easily do it by contacting the Amazon India Customer Care using the phone numbers or email addresses mentioned above.
3. If for some reason you wish to cancel the order you have placed, you can contact the Customer Care of Amazon and ask them to cancel it for you! If you have already paid for your order, the Customer Care will initiate a refund immediately!

Amazon Replacement Policy

Free replacements can be created on all eligible items from the Returns Support Centre. Eligible items include Fulfilled by Amazon items, Prime eligible items and few Seller Fulfilled items.
If you need to replace your item, you can replace qualifying items through our Returns Support Centre.
If the item you wish to return doesn’t have a replacement option or you received the item as a gift, you’ll need to return the original item and place a new order.
amazon customer care return policy
Image Credit :
To Replace an Item: 1. Go to Your Orders. Select the product you wish to replace, click on Return or replace items.Note: If you don’t see the order you’re looking for, select appropriate time duration from the drop down menu, scroll to the bottom of the page and then hit Next. 2. Choose items from the selected order which you wish to replace, and then select a reason Why are you returning this?Click on Continue. 3. On the next screen, you can choose if you would wish to return your order for a refund or a replacement. If you wish to have your order replaced, select Replacement.Check the box next to “I agree to send the original item(s) back within 30 days.”Click on Continue. 4. In the next step, you will have to choose if you wish to have a return pick up arranged for your original order or if you would like to send it back via the self return option.

For Return Pick Up:

  • Select Pickup.
  • Choose pickup date for return pick up by clicking on Select Date.
  • If needed, you can modify the return pickup address by clicking on the “Change Address” link. Please note that this address will also be used to deliver the replacement.
  • Click on Submit.
  • A replacement order will be created. Once we receive the original item, we will ship the replacement via standard shipping.
  • On the next screen, you will see a confirmation message with details of the return pickup and replacement requested.

Visit Amazon’s official Website and Social Media Accounts for more help

The link to Amazon India’s Official website is: Link to Amazon India’s twitter handler is: You can check the Facebook page of Amazon from here: To watch the videos posted by Amazon on YouTube, visit this link: The link to Google Plus page is:   To go through Amazon India’s Instagram account, use this link: Sneak Peek

What is the Customer Care Number of Customer SupportPhone Number
Customer Care Number022-30430101
Toll Free Number1800-3000-9009 / 0800-496-2449
Business Services Number (Toll Free )1800-419-7355

How to contact Customer Care (Other Ways)? Customer SupportEmail ID and Links
Customer Care Email ID[email protected]
Customer Support
  • Contact Amazon India Customer Care from all over India
    Uttar PradeshAgra, Aligarh, Allahabad, Bareilly, Etawah, Ghaziabad, Gorakhpur, Lucknow, Meerut, Moradabad, Noida, Varanasi
    GujaratAhmedabad, Anand, Bhavnagar, Firozabad, Gandhinagar, Jamnagar, Jhansi, Rajkot, Surat, Vadodara
    MaharashtraAmravati, Aurangabad, Bhiwandi, Kolhapur, Malegaon, Nagpur, Nashik, Pune, Sangli, Solapur, Vasai-Virar
    PunjabAmritsar, Jalandhar, Ludhiana, Patiala
    West BengalAsansol, Durgapur, Kolkata, Siliguri
    KarnatakaBangaluru, Belgaum, Dharwad, Gulbarga, Hubli, Mangalore, Mysore
    ChhattisgarhBhilai, Durg, Raipur
    Madhya PradeshBhopal, Gwalior, Indore, Jabalpur, Mumbai, Ujjain
    OdishaBhubaneshwar, Cuttack, Rourkela
    RajasthanBikaner, Jaipur, Jodhpur, Kota
    JharkhandBokaro Steel City, Dhanbad, Jamshedpur, Ranchi
    Tamil NaduChennai, Coimbatore, Erode, Madurai, Salem, Tiruchirappalli, Tiruppur, Vellore
    UttarakhandDehradun, Roorkee
    HaryanaFaridabad, Gurugram
    Andhra PradeshGuntur, Kakinada, Kurnool, Nellore, Rajahmundry, Tirupati, Vijayawada, Visakhapatnam
    BiharHajipur, Patna
    TelanganaHyderabad, Warangal
    Jammu & amp; KashmirJammu, Srinagar
    KeralaKanpur, Kochi, Kollam, Kottayam, Kozhikode, Malappuram, Malegaon, Thiruvananthapuram, Thrissu